Thursday, March 24, 2011

Business Tips Corner: Write a hand-written note to say thank you!

For this week’s Business Tips Corner I will like to drop you a tip that can change how you do business and makes all the difference in the world.

There's a place in the world for any business that takes care of its customers after the sale.
~ Harvey MacKay

Remember that as a business owner, for continued business you must show gratitude to your clients and or customers. Many of you made new year business resolutions, but if thanking your customers were not one of them, then I suggest that you thank them right now. To get repeated customers, it is a great marketing to thank them for their business and support.  You can use old-fashioned marketing to say "thank you, I appreciate your business and I am looking forward to doing business with you again."  Write a hand-written note, personalize it with your signature and use old-fashioned mail to send it to them. They will know that you care; and you can live in the assurance that they will be repeated customers or at the very least refer you to someone else.

Great customer service ensures great business!

Created by Dr. Cheryl Cottle
Chief Executive Officer of Cottle's Professional Consulting
Creative Entrepreneur and Administrator of CPC Women in Business

Copyright © 2011 by Dr. Cheryl Cottle ● Cottle’s Professional Consulting. All rights reserved.

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